Skip to content
Mirach Technologies

Brand, Content & PR

Protect the rating that wins customers before you meet them.

Get a free auditTalk to a strategist
Reputation Management at Mirach Technologies

Why it matters

Before anyone calls you, they read your reviews — on Google, Justdial, Practo, Zomato or social media. A few unanswered complaints can quietly cost you more business than any competitor.

We monitor what is said about you, respond professionally, help you earn more genuine reviews, and step in quickly when something goes wrong.

Everything in our Reputation Management programme, tailored to your goals and budget.

01

Review monitoring

Google, Justdial, Practo, Zomato, Swiggy, Facebook and more — in one view.

02

Response management

Professional, on-brand replies to every review within agreed timelines.

03

Review generation

WhatsApp, SMS and QR flows that ask happy customers at the right moment.

04

Policy flagging

Reporting fake or policy-violating reviews through the proper channels.

05

Search result management

Positive owned and earned content to strengthen your branded search results.

06

Crisis playbook

A clear plan and response team for when things go wrong.

Tools we useGoogle Business ProfileReview platformsSocial listeningWhatsApp Business

The process

Clear phases, regular check-ins and a monthly report you can actually read.

  1. 1. Audit your reputation

    Ratings, reviews and search results reviewed across every platform.

  2. 2. Set up monitoring

    One view of new reviews and mentions, with alerts for urgent ones.

  3. 3. Respond & generate reviews

    Professional replies plus WhatsApp and QR review requests.

  4. 4. Report & protect

    Monthly rating trends and a playbook for when things go wrong.

Can you remove negative reviews?

Genuine reviews can't be removed, and we won't try. We report reviews that break platform policies, respond to all reviews professionally and help you earn more positive ones so your true rating shows.

Which platforms do you cover?

Google, Justdial, Practo, Zomato, Swiggy, Facebook, Instagram, app stores and news or blog mentions — chosen based on where your customers look.

How do you get more reviews?

With simple review requests sent by WhatsApp or SMS after a purchase or visit, and QR codes at your counter or on invoices.

How fast do you respond in a crisis?

We agree a response time with you — typically within a few hours for urgent issues — and follow a prepared playbook.

Can you improve what shows when people Google us?

Yes. By strengthening profiles, publishing positive content and earning coverage, we help accurate, positive results rank for your brand name.

Google My Business Optimisation

Rank in the map pack for "near me" searches and turn views into calls and visits.

Learn more

Public Relations (PR)

Press coverage, founder visibility and launch PR in regional and national media.

Learn more

Social Media Marketing

Content calendars, design, reels and community management that build a following.

Learn more

Share a few details. A strategist will review your current presence and reply within one working day.